Shipping policy
Shipping Policy
Thank you for shopping with The Reading Note. We are based in Melbourne, Australia and ship both domestically and internationally.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive a notification once your order has shipped.
Domestic Shipping (Australia)
We offer standard and express shipping within Australia:
- Standard Shipping (Australia Post): 3–7 business days
- Express Shipping (Australia Post): 1–3 business days
Free standard shipping is available on orders over $75 AUD.
International Shipping
We ship internationally via Australia Post International. Estimated delivery times vary by destination:
- New Zealand: 5–10 business days
- USA / Canada / UK: 10–20 business days
- Rest of the World: 15–30 business days
International customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
Order Tracking
Once your order has shipped, you will receive an email with tracking information so you can follow your package's journey.
Lost or Delayed Packages
If your order has not arrived within the estimated delivery window, please contact us at info@thereadingnote.com and we will do our best to help track down your parcel.
Contact Us
For any shipping enquiries, please email us at info@thereadingnote.com.